Internet explorer


I have a PC with Windows Me. Every time I open Internet Explorer, I get a message that IE "has encountered a problem and needs to close." The error message I get is Kernel32.Dll. Sometimes I am able to stay online regardless of the message and other times the computer completely freezes if I ignore the message. I tried to reinstall IE and that did not fix the problem. If anyone can give me some suggestions about how to fix this, I would really appreciate it!


This question was answered on February 3, 2004. Much of the information contained herein may have changed since posting.

Restart your computer and hit " F8 " and select safe mode and see if that work what may happen is that the configuration files corrupted Selecting safe mode may help.

Good luck!

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Posted by Student of Katharine Gibbs School - New York on February 3, 2004