COVID-19 UPDATE: How Data Doctors is preparing & responding. Learn more >

What can be the problem with the software?


I have office 2000 that came with the computer. The excel, that I use all the time, won't start. When I choss excel in the programs list it shows the initial program info screen then the whole computer freezes and I get a fateal exception error saying the program will shut down. This just started and I haven't loaded naything new recently. What could be the problem?


This question was answered on February 16, 2004. Much of the information contained herein may have changed since posting.

I believe that the problem is your have a virus in your computer and you must scan your computer with Norton 2004.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!


Posted by Student of Katharine Gibbs School - New York on February 16, 2004