What can be the problem with the software?

Question

I have office 2000 that came with the computer. The excel, that I use all the time, won't start. When I choss excel in the programs list it shows the initial program info screen then the whole computer freezes and I get a fateal exception error saying the program will shut down. This just started and I haven't loaded naything new recently. What could be the problem?

Answer

This question was answered on February 16, 2004. Much of the information contained herein may have changed since posting.

I believe that the problem is your have a virus in your computer and you must scan your computer with Norton 2004.

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Author

Posted by Student of Katharine Gibbs School - New York on February 16, 2004