How to get rid of error?

Question

Hi...I have a error screen popup everytime I want to go anywhere on my computer. The error is: RUNDLL "C\WINDOWS\system\btiein.dll,download". Can you please help me get error off my computer?

Thank You, Doug

Answer

This question was answered on February 16, 2004. Much of the information contained herein may have changed since posting.

What is most likely giving you this error message is either a virus or spyware in your computer You need to scan your computer with anti-virus software, like norton If it is not a virus you can download a free program called Spyboy Search and Destroy this will remove any spyware in your system Another good program is Ad-aware 6.0 Both programs can be downloaded for free on www.download.com

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Student of Katharine Gibbs School - New York on February 16, 2004