Why computer dumps physical memory?

Question

Sometimes when I am on the computer it goes to a blue screen. On this blue screen it says that the system is shutting down to prevent damage. Then it says there is a problem with the win32k.sys file and then proceeds to dump physical memory somewhere. Then the screen goes off and the system reboots. What could be causing this problem? Fix?

Answer

This question was answered on February 21, 2004. Much of the information contained herein may have changed since posting.

Your computer could be running out of ram memory At the time that it does that you probably were running to many applications and there is not enough ram memory to run all of those processes So it begins to dump all of the memory and restarts the computer To fix this problem upgrade your ram to at least 256mb Since you have windows xp that already takes about 96mb and then you have about 32 left So upgrade your ram and you should not have that problem Enjoy!

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Author

Posted by Student of Katharine Gibbs School - New York on February 21, 2004