Is your computer upgraded recently


My Norton Antivirus 2003 expired. I bought the new 2004 Internet Security and cannot complete installation. File doesnt exsist or tells me it cant access file it selected. I rebooted and still same result. Also, i tried to uninstall the 2003 version because it tells you to prepare your computer for the download and it wont uninstall at all. I want to call Symantec but there only open till 5:00 p.m. I dont get home that soon so i thought id try you guys first. what do you think?


This question was answered on February 22, 2004. Much of the information contained herein may have changed since posting.

To remove program from the list, delete its key from the following registry key:


To download the internet security you have to upgrade your software Go to for the new upgrades Go to RUN and run the command setup.exe

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Posted by Student of Katharine Gibbs School - New York on February 22, 2004