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Audio card problem - there is no sound coming from the speakers . Windows Me O/S

I've checked all the connections for audio to ensure that they are properly attached, and I've tried connecting the output to other speakers, and there was still no sound.

The audio card was working fine until I recently re-installed Window Me.

In the Control Panel > Sound & Multimedia Devices > Audio, all three of; Sound Playback, Sound Recording and MIDI Music Playback, both the Volume button and the Advanced buttons are greyed-out. There are only two selections in the drop-down boxes; Game Compatible Device and Voice Modem Wave #00 Line - there is no listing of PCI Multimedia Audio Device.

In addition, the volume control feature will not open.

The System listing indicates that the PCI Multimedia Audio Device is installed correctly and it has a driver listed for it. In System Properties > Device Manager > Other Devices, there is a question mark beside 'PCI Multimedia Audio Device'

In the System Summary > Components > Problem Devices, there is an Error code 28 indicated for the PCI Multimedia Audio Device.

Could the problem be caused by a hardware conflict with the CD burner? I recently activated the DMA for the CD-ROM drive, as I was instructed to do so by the Tech Support Department of my CD burner

Suggestions will be appreciated


This question was answered on February 28, 2004. Much of the information contained herein may have changed since posting.

From what I can gather, it sounds like you may wish to check on the drivers for your sound card - you may want to re-install the drivers for your soundcard, first physically remove the soundcard from your machine, reboot the PC and run the detect new hardware wizard - making sure that the soundcard is no longer installed, next shutdown PC and install the soundcard and startup machine, Windows may detect your sound card and add the drivers or maybe not, in any case you will want to search for the latest drivers for your soundcard that is Supported by your OS and install it This is all that I can contribute as in my opinion your problem is steming from the drivers Good Luck

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Posted by Student of Katharine Gibbs School - New York on February 28, 2004