Error using â??add and removeâ?? program

Question

i was removing a program from windows 98 from the "add and remove" program, when i accidently pulled out the plug. Now every time i go to start my computer all the icons are big on the desktop and there is a grey square, on the screen with a cross in the left hand corner, saying "this program proformed an illegal operation and will be shut down, if the problem persits contact the program vender." I have started my computer several times now with the same thing still on the desktop. I am unable, every time to move the mouse. The only way i can shut the computer down safely is by pressing the "window key" on the keyboard then i can use the arrows on the key board to shut it down, but this takes about several minutes to shut down. All i have with my computer is a recovery disk, can you please help? Thanking you

Answer

This question was answered on March 18, 2004. Much of the information contained herein may have changed since posting.

Error using â??add and removeâ?? program

If you a full backup created with Microsoft Backup, your windows 98 CD-ROM, and backup device connected to your computer; you could perform the next procedure, in the contrary way if you doesnâ??t, I suggest you to install again your operating system.

RESTORING YOUR SYSTEM BY USING SYSTEM RECOVERY

The System Recovery program restores your Windows 98 system by using the full backup that you created with Microsoft Backup To use System Recovery to restore your system, you must do:

1. Insert your Windows Startup Disk into your floppy disk drive, and then start your computer

2. On the Boot menu, choose Start your computer with CD-ROM support

3. At the MS-DOS command prompt, type

n:

(where N is the drive letter of your CD-ROM drive)

and then press ENTER

4. At the MS-DOS command prompt, type

CD tools\sysrec

and then press ENTER

5. At the MS-DOS command prompt, type

pcrestor

and then press ENTER

6. Follow the instructions that appear on your screen

This reinstalls Windows 98 on your computer When Setup is complete, the System Recovery wizard starts

To use the System Recovery wizard to restore your files:

1. In the System Recovery wizard, click Next

2. Type your name and company, and then click Next

3. Click Details

4. In the Help window, read the entire Backup Help topic This explains the entire recovery process

5. When you have finished reading the Help topic, click the Close button

6. In the System Recovery wizard, click Finish The Microsoft Backup Welcome screen appears

IMPORTANT: If you click Cancel, click Yes, and then restart your system The System Recovery wizard automatically starts

1. In the Microsoft Backup dialog box, click Restore backed up files

2. Follow the instructions that appear on your screen

IMPORTANT: You should restore hardware settings ONLY if your hardware is the same as when you made the backup

The entire backup of the registry is restored, as are all selected local drives

-OR-

If you do not click Restore hardware and system settings to the registry but continue with the operation, your software settings and configuration will be restored along with all selected local drives

Restore all your new and changed files (incremental) backups Begin with the oldest and progress to the most recent incremental backup

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Student of Katharine Gibbs School - New York on March 18, 2004