i was removing a program from windows 98 from the "add and remove" program, when i accidently pulled out the plug. Now every time i go to start my computer all the icons are big on the desktop and there is a grey square, on the screen with a cross in the left hand corner, saying "this program proformed an illegal operation and will be shut down, if the problem persits contact the program vender." I have started my computer several times now with the same thing still on the desktop. I am unable, every time to move the mouse. The only way i can shut the computer down safely is by pressing the "window key" on the keyboard then i can use the arrows on the key board to shut it down, but this takes about several minutes to shut down. All i have with my computer is a recovery disk, can you please help? Thanking you
This question was answered on March 18, 2004. Much of the information contained herein may have changed since posting.
Error using â??add and removeâ?? program
If you a full backup created with Microsoft Backup, your windows 98 CD-ROM, and backup device connected to your computer; you could perform the next procedure, in the contrary way if you doesnâ??t, I suggest you to install again your operating system.
RESTORING YOUR SYSTEM BY USING SYSTEM RECOVERY
The System Recovery program restores your Windows 98 system by using the full backup that you created with Microsoft Backup To use System Recovery to restore your system, you must do:
1. Insert your Windows Startup Disk into your floppy disk drive, and then start your computer
2. On the Boot menu, choose Start your computer with CD-ROM support
3. At the MS-DOS command prompt, type
n:
(where N is the drive letter of your CD-ROM drive)
and then press ENTER
4. At the MS-DOS command prompt, type
CD tools\sysrec
and then press ENTER
5. At the MS-DOS command prompt, type
pcrestor
and then press ENTER
6. Follow the instructions that appear on your screen
This reinstalls Windows 98 on your computer When Setup is complete, the System Recovery wizard starts
To use the System Recovery wizard to restore your files:
1. In the System Recovery wizard, click Next
2. Type your name and company, and then click Next
3. Click Details
4. In the Help window, read the entire Backup Help topic This explains the entire recovery process
5. When you have finished reading the Help topic, click the Close button
6. In the System Recovery wizard, click Finish The Microsoft Backup Welcome screen appears
IMPORTANT: If you click Cancel, click Yes, and then restart your system The System Recovery wizard automatically starts
1. In the Microsoft Backup dialog box, click Restore backed up files
2. Follow the instructions that appear on your screen
IMPORTANT: You should restore hardware settings ONLY if your hardware is the same as when you made the backup
The entire backup of the registry is restored, as are all selected local drives
-OR-
If you do not click Restore hardware and system settings to the registry but continue with the operation, your software settings and configuration will be restored along with all selected local drives
Restore all your new and changed files (incremental) backups Begin with the oldest and progress to the most recent incremental backup
About the author
Posted by Student of Katharine Gibbs School - New York on March 18, 2004
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