How can I correct my booting problem?

Question

I recently had to replace a Maxtor 20 gb hard drive. I received one from the manufacturer, and I restored the computer to its factory condition by using the disks provided by the computer's manufacturer. Restoration was a success, and I had no problems. However, when I powered down the system completely, and then turned it back on, I got the message no operating sytem found. I checked out the sytems's BIOS settings, and the hard drive was not recognized. I hit the power switch and tried to reboot, but the same error message occured. I tried it again, and the same thing happened. I tried it one more time, but iinstead of powering off the computer, I hit the CTRL+ALT+DEL keys, and restarted the system. This time the operating system (XP) loaded fine. The BIOS recognized the hard drive, and everything was operating as normal. Now, in order to get my operating system to load, I must follow this procedure. If I shut the power down, and then turn it back on I get the message no operating system found, but when I hit CTL+ALT+DEL it works fine. Also, once I have booted into the system and I do a "restart", the system loads like it should. Do you have any suggestions? Is this a software, hardware, or BIOS related issue?

Thanks for your help.

RB

Answer

This question was answered on March 25, 2004. Much of the information contained herein may have changed since posting.

I would shutdown the PC completely, then open the tower case to see if the data cable to the hard drive is connected properly.

Also, while inside the case, check to make sure that the CPU, memory, CMOS battery, expansion cards, etc are seated on the motherboard correctly.

Then attempt to reboot the PC to see if it will boot properly.

If it sill does not boot properly, and you have to use the alternate process you mentioned, then once PC is up, then I would check my CMOS setting to make sure that the boot sequence begins with the C drive.

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Author

Posted by Student of Katharine Gibbs School - New York on March 25, 2004