How can I determine why I cannot defrag?

Question

My defragmentation does not work. It used to defrag once a week during the night. I get a message that it could not start.

When I started it myself, it would go to 71 per cent, then stop and restart, over and over. I ran the scan disk and when it was through it told me that the drive had no errors. So I started the defragmentation again and still the same- 71 per cent done and it stops.

Any suggestions. I thank you, [email protected]

Answer

This question was answered on April 1, 2004. Much of the information contained herein may have changed since posting.

ScanDisk can the drive for errors and repairs them However, there is one thing ScanDisk cannot do and that is detect a virus.

Your hardrive may have a virus Run a current version of an antivirus program to see if a virus exists If an virus does exist then the program should be able to remove/delete it.

If there is no virus and you still cannot perform defrag, you may need to replace the hard drive.

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Author

Posted by Student of Katharine Gibbs School - New York on April 1, 2004