What is the meaning of "data1.dat was not found" when logging into AOL?

Question

HI, I keep getting the "data1.dat was not found" message every time I log on to AOL (not when Windows starts); I have Norton Antivirus 2002 installed; I have uninstalled it and re-installed it multiple times but keep getting the "data1.dat" message every time I open AOL; help; thanks.

Answer

This question was answered on May 10, 2004. Much of the information contained herein may have changed since posting.

Do you have a firewall? If so, you should reinstall it Also, its possible that a conflict occurred between Norton and your firewall, or Norton and another application running in your start menu You should update AOL as well.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Eli of Katharine Gibbs School - New York on May 10, 2004