How do I solve the problem of the corrupted file message:\windows\system32\config\system?

Question

I'm having bigtime problems. My system died on me. The hard drive was found to have bad sectors. I purchased a new hard drive and installed system software(win xp pro). It booted once or twice then I got a corrupted file message(\windows\system322\config\system). Now it won't even boot up. Occasionally, it will start to boot and say it is restarting the installation of the system software. So, I go with it and try to reinstall the system software. I then get a bluescreen telling me that windows has shutdown to protect the system. Then I get the repeated instances of non-booting. I can hear the hard drive whizzing on the startup. I can also hear the CD drive get checked but the monitor does not seem to get any signal and nothing else appears to happen. I have cleaned out the inside of the computer of dust and cleaned out the power supply. Any thoughts?

JM

Answer

This question was answered on April 7, 2004. Much of the information contained herein may have changed since posting.

CAUSE

This issue can occur if the Dibeng.dll file is missing or is damaged

RESOLUTION

To resolve this issue, extract a new copy of Dibeng.dll from your original Windows compact disc (CD) to the Windows\System folder To do this, follow these steps:

Insert a Windows 98 Startup disk, and then restart your computer to a command prompt Select Start computer with CD-ROM support.

Note the drive letter assigned to your computer's CD-ROM or DVD-ROM drive.

Insert the Windows 98 CD-ROM into the CD-ROM or DVD-ROM drive.

At the command prompt, type C:, and then press ENTER.

Type CD\Windows\System, and then press ENTER.

Type rename dibeng.dll dibeng.old, and then press ENTER.

Type Ext, and then press ENTER.

At the Please enter the path to the Windows CAB files (a:) message, type drive:\win98 (where drive is the drive letter that you noted in step 2), and then press ENTER For example, type

E:\win98

and then press ENTER.

NOTE: If you have an original equipment manufacturer (OEM) installation of Windows, the cabinet (CAB) files may be located in the following folder:

C:\WINDOWS\Options\Cabs

At the Please enter the name(s) of the files(s) you want to extract message, type dibeng.dll, and then press ENTER.

At the Please enter the path to extract to ("Enter" for current directory) message, type C:\Windows\System, and then press ENTER.

At the Is this okay? (y/n) message, type y, and then press ENTER.

The file is extracted.

Remove the Windows 98 Startup disk, and then restart the computer.

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Author

Posted by Student of Katharine Gibbs School - New York on April 7, 2004