Why do I have to make two attempts to boot my PC?

Recently, on first start-up in the morning, my machine will boot-up to the desktop, but not complete the task. I am left with a solid color (brown, my choice for background) and an hourglass which does not proceed. I can access the task manager and I contol-alt-delete to RESTART. On this second start-up, the machine will go all the way through to the desktop with no problems. The operation is as normal from here on. I have installed the latest service pack and fixes from Microsoft (from their free CD for W2000) and I am running MSN 9.

Thank you for your help!

Bob Mullen

This question was answered on April 15, 2004. Much of the information contained herein may have changed since posting.

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Make sure the power to your PC of completely off

Open your tower and check the RAM sticks make sure that the RAM sticks are seated properly into their respective slots Also masuer that the data cable to hard drive and motherboard are secured in place.

After you do that restart you computer in SAFE MODE and see if you get the same result If you do not, then restart your conmputer again in normal mode and see if the problem still exists.

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Posted by Student of Katharine Gibbs School - New York on April 15, 2004

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