How can I get my software to run successfully?

Question

Dear Folks,

I've been running my system for about seven years now, and have been happy with it (with a few minor upgrades). However, recently I've had a bug surface when installing some new software.

I will successfully install the program, and it will run fine. However, after restarting it will either fail to go past introductory screens, or give me an error message stating that the .exe file has changed since the last time I used it, and perhaps I ought to search for a virual infection.

I have no viruses (have always run a firewall and other security precautions), and this only happens with some software (Nero, Freespace). If I reinstall the software it is fine, but then crashes after restart again. Frustrating!

Thanks for your help!

David

Answer

This question was answered on May 1, 2004. Much of the information contained herein may have changed since posting.

Your old operating system can't support the new software This is because 98 lacks the new updates needed to run programs likes Nero and Freespace You should update your os to windows XP Then reinstall your software.

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Author

Posted by Raymond of Katharine Gibbs School - New York on May 1, 2004