Adobe setup and "hbo codec" will not run

Question

hi how are you?

when I open the adobe setup file it doesn't run..

when i open a codec named "hbo codec" it won't run...

i went to the tast mananger and both files are there running.

when i shut down my computer or when i restart it. the setups starts working.

there are no problems with the files cuz i have tried in others computers.

Can you help me with my problem? please...Thanks for your comprehension.

Answer

This question was answered on June 21, 2004. Much of the information contained herein may have changed since posting.

To whom it may concern:

This sounds to me like you have a virus that is affecting your system If you have an anti-virus program I would suggest updating the anti-virus then scan your system and delete any virus that you might have.

If you do not have a anti-virus program you may check if your computer has viruses for free at http://housecall.trendmicro.com/ If the program finds any viruses it will NOT delete them due to it being a free scan, you must purchase their software If you see that you do have a virus it is advised to go out buy anti-virus software and eliminate any viruses from your computer.

Another thing you can try is to search your computer for adware which is simular to a virus You can get free adware removing program by going to security.kolla.de/ to download the program This scans for adware and removes anything thats harmful to your computer After you install the program download all the updates before you scan for any adware, after you scan you will be able to remove anything found.

Regards,

Dimitrios Theodorou

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Author

Posted by Dimitrios of Katharine Gibbs School - New York on June 21, 2004