Kernel32.dll and Protection Fault errors

Question

I have two problems with the same Pc.

#1) lupldeqgxck caused a stack in module kernel32.dll at 016f:bff 724c1

#2) Zaccset caused a general protection fault in modula K-RNL -386 EXE at 0001:000000 40

If you can help me solve thsi problem, I'll will really appreciated it.

Thankyou

Art

Answer

This question was answered on June 21, 2004. Much of the information contained herein may have changed since posting.

To whom it may concern:

This sounds to me like you have a virus that is affecting your system If you have an anti-virus program I would suggest updating the anti-virus then scan your system and delete any virus that you might have.

If you do not have a anti-virus program you may check if your computer has viruses for free at http://housecall.trendmicro.com/ If the program finds any viruses it will NOT delete them due to it being a free scan, you must purchase their software If you see that you do have a virus it is advised to go out buy anti-virus software and eliminate any viruses from your computer.

Another thing you can try is to search your computer for adware which is simular to a virus You can get free adware removing program by going to security.kolla.de/ to download the program This scans for adware and removes anything thats harmful to your computer After you install the program download all the updates before you scan for any adware, after you scan you will be able to remove anything found.

If this does not solve the problem please post back here.

Regards,

Dimitrios Theodorou

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Author

Posted by Dimitrios of Katharine Gibbs School - New York on June 21, 2004