Why doesn't my icons work

Question

Hi, After logging on to Windows XP and clicking on any of the icons, the screen goes blank and returns to the icons. Same happens when going to 'Start' to access my documents, my music etc. Acess to the Internest is okay. Thanks Liz

Answer

This question was answered on June 1, 2004. Much of the information contained herein may have changed since posting.

Download and update and run Adaware by Grisoft

www.lavasoftusa.com for free version

Download and update and run spybot search and destroy http://www.safer-networking.org/index.php?page=download

Download and run C.W Shredder no need to update http://www.softpedia.com/public/scripts/downloadhero/10-17-150/

When you have run all these post back if you still have the same problem.

GoodLuck! Hope I was helpful.

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Author

Posted by Ezequiel of Katharine Gibbs School - New York on June 1, 2004