Keep getting 'LIBEXPAT.DLL' error when I boot up computer

Question

I get a LIBEXPAT.DLL error when I start up my computer. All programs run fine, except I can't sign onto the internet now. I get an error stating the system can't detect a dial tone. I got this error after a mess of pop ups came through my DSL with MSN. I reloaded ME onto the computer and still didn't get this file back. How do I get this file back without being able to download fromt he internet? Should the file have been restored when I loaded Windows ME back on the computer?

Answer

This question was answered on June 23, 2004. Much of the information contained herein may have changed since posting.

First for the no dial tone problem.

Make sure there is a phone line, the phone line is good, and the phone line is connected to the computer and the phone jack.

Check to see if your modem is turned on and connected to your computer and the phone system.

Make sure the modem volume is not turned off or disabled.

If the system is digital (versus analog), you need a special adapter to connect You could also request access to a fax line as it must be analog to function.

Sometimes dial tones from different parts of the world are interpreted differently by your modem (e.g., your modem "thinks" the phone is busy, when in reality it is a pulsing dial tone

Try setting your Windows software to not detect a dial tone when dialing: Start - Settings - Control Panel - Modems On the Modems Properties window, highlight your modem and click Properties Click the Connection tab and uncheck "wait for dial tone before dialing." Click OK.

You may have selected the wrong modem Check your dialer properties to see that you have the correct modem selected.

If the above methods don't get you back online then find yourself an internet connection from friend or family Go to the website below and download LIBEXPAT.DLL zip file and save it on a diskette http://www.dll-files.com/dllindex/dll-files.shtml?libexpat Take it to your computer and unzip it.

If you don't have unzipping software you can get it from the website below. http://www.download.com/3000-2250-10003164.html

Good Luck! Hope I was helpful.

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Author

Posted by Ezequiel of Katharine Gibbs School - New York on June 23, 2004