While surfing, clicking on links, loading web pages, my browser freezes.

I am running Internet Explorer 6. I have a Broadband connection through ADSL. Modem connects no problem. I have a v good download speed rated at 60-64 KB/sec for a 512K connection. The problem is while surfing, clicking on links, loading web pages, my browser freezes. I am unable to scroll down the page that may be showing, clicking on any links does nothing, the back / forward page browser buttons don't respond, it seems like it has crashed. If I wait 20 secs to 1 minute approx, the browser frees itself and carries on working, even loading pages or links I have clicked during its freeze. It is like it is catching up on itself. I have noticed that if i am connected to the net but sitting idle, not clicking on anything that the modem activity lights flash occasionally. I have also noticed that during the freeze, the modem lights go blank, but intermittantly flash and the data transmission lights on modem light up. During this, general browser activity is not allowed. I thought I may have a virus, adware, malware etc running but have Virus checked, run Adware 6, Spybot S & D, CW Shredder and Hijack This. I have quarantined / deleted all instances of these but to no avail. I have also disabled all but the neccessary bare bones of programs running at start up using msconfig in the start>run box. There must be something taking resources from the modem / browser for some reason or corruption in IE6 but when on a non freeze moment everything works great.

Many thanks for your help

Paul

This question was answered on June 17, 2004. Much of the information contained herein may have changed since posting.

---

Let me be the first one to tell you that IE6 is actually destructive to a Windows 98 operating system Since IE6 is the most current browser and was not in existence in the days of W98, there are certain features and applications that will not be recognized Hence, the lagging and freeze-ups of your browser It's simply an issue of compatibility What you can do to fix this problem is upgrade your operating system IE6 tends to run more accurately on current operating systems such as ME or XP If an OS upgrade is not an option for you at this time, I would suggest you to downgrade to an earlier version of IE in order for things to run smoothly Good Luck!!

About the author

Posted by Sarwer of Katharine Gibbs School - New York on June 17, 2004

Need Help with this Issue?

We help people with technology! It's what we do.
Contact or Schedule an Appointment with a location for help!