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Laptop connects to Internet but no data tranfers


My laptop will connect to the internet using a modem but no data is transfered. I cannot load pages, getting a dns error, and neither will all of my messenger services. Under device manager it says that my modem is working properly. I"ve shut down, restarted. It still doesn not work. I've also done a system restore to a date previous to when my problems had started.


This question was answered on June 16, 2004. Much of the information contained herein may have changed since posting.

This may help you if the above mentioned error is caused by SpyWares:

Download and install free multi spyware removal utility called Ad-aware It will scan your memory, registry and hard drives both for known spyware and scumware components and for presumably malicious programs and scripts and let you remove them safely Ad-aware is a powerful and proven tool in removing spyware

You can download AD-AWARE 6 Standard Edition (free) from:

DNS error means that your browser can't reach DNS-server, that is required to browse Internet DNS server is servers of your provider This means that you can't access them.

I don't know who your ISP is, but I would say reinstall your software.

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Posted by Nyree of Katharine Gibbs School - New York on June 16, 2004