Have you installed updates and checked for viruses?

Question

IE 6.o error msg says that MAPI unable to load info svc PSTPRX.dll because it is not correctly installed or configured. Where is configuration found? Just installed OE & it worked for 5-6 days. Now error msg??? What changed? Could go to restore point but would rather no loose other changes.

flk

Answer

This question was answered on June 15, 2004. Much of the information contained herein may have changed since posting.

To whom it may concern:

There are two things you can do, update your windows with whatever updates are available to you and check/scan for viruses.

To update your Windows/Internet explorer you can go to windowsupdate.microsoft.com/ It will scan your system and see what updates are available to you, you can choose which updates to download

After that you should check for any viruses If you have an anti-virus program I would suggest updating the anti-virus then scan your system and delete any virus that you might have.

If you do not have a anti-virus program you may check if your computer has viruses for free at http://housecall.trendmicro.com/ If the program finds any viruses it will NOT delete them due to it being a free scan, you must purchase their software If you see that you do have a virus it is advised to go out buy anti-virus software and eliminate any viruses from your computer.

Another thing you can try is to search your computer for adware which is simular to a virus You can get free adware removing program by going to security.kolla.de/ to download the program This scans for adware and removes anything thats harmful to your computer After you install the program download all the updates before you scan for any adware, after you scan you will be able to remove anything found.

Regards,

Dimitrios Theodorou

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Author

Posted by Dimitrios of Katharine Gibbs School - New York on June 15, 2004