Cannot defrag, does not go past 10% even in safe mode

Question

I cannot defrag, it will not go past 10 % even in safe mode. I have scaned disk and no errors..So what else can I do. Thanks, Sue

Answer

This question was answered on June 19, 2004. Much of the information contained herein may have changed since posting.

Please perform clean boot on the computer to clarify if the problem is caused by your computer's environment (that is, by conflicting drivers, terminate-and-stay programs or other settings that are loaded at startup) To do so:

1 Click "Start" -> "Run" and type "msconfig", press Enter;

2 Under "General" tab choose "Selective startup" and unselect ?Load Startup Items? checkbox;

3 Reboot and try defragmenting the drive

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Author

Posted by Nyree of Katharine Gibbs School - New York on June 19, 2004