Are you getting an error messages that states "MotiveDirectory caused an invalid page fault"?

Question

All of a sudden I started to get an error message re: Motivedirectory when I start my computer. I tried uninstalling my printer,scanner,copier and reinstalling it, still get same message. It states: MOTIVEDIRECTORY caused an invalid page fault in

module ARHOOK32.DLL at 017f:5800896b.

Registers:

EAX=01650000 CS=017f EIP=5800896b EFLGS=00010206

EBX=00000008 SS=0187 ESP=01d6f818 EBP=00000000

ECX=000000f1 DS=0187 ESI=5800e8b0 FS=695f

EDX=00000008 ES=0187 EDI=00000000 GS=0000

Bytes at CS:EIP:

8b 48 04 55 8b 38 8b ef 3b ca 72 33 8d 88 f8 00

Stack dump:

00000000 5800e8b0 00000008 58008739 01650000 0000007a 00000008 00000000 00000000 00000080 bff76ec4 5800723d 00000008 01d6fa54 00000000 58000000 . What does it mean and how can I fix it.

Answer

This question was answered on June 24, 2004. Much of the information contained herein may have changed since posting.

Here's a link that will help you out on the "MOTIVEDIRECTORY"

Go to: support.microsoft.com/ default.aspx?scid=/support/windows/readme/win98SE/w98seprinterstxt.asp for help

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Nyree of Katharine Gibbs School - New York on June 24, 2004