Can't find the OS?

Question

I was on the internet when a message appeared on my computer that it will shut down due to error. After it shut down I tried to turn it on but instead a message appeared on the screen saying: cant find operating system. I cant turn it on and the same message appear everytime. Please advice. Thank you

Answer

This question was answered on June 28, 2004. Much of the information contained herein may have changed since posting.

How to Recover from a Corrupted Registry That Prevents Windows XP from Starting http://support.microsoft.com/default.aspx?scid=kb;EN-US;307545

Resources for Troubleshooting Startup Problems in Windows XP http://support.microsoft.com/?kbid=308041

Here's a another link in case these two does not work:

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP http://support.microsoft.com/default.aspx?scid=kb;EN-US;315341

And if all else fails, try this:

1 Boot from an XP CD.

2 When prompt, choose R for recovery console...

3 When Prompt, enter the propper installation you want to deal with along with the Admin password.

4 Run chkdsk /f

5 Try to restart your PC - If your getting the same results go on to the next step.

6 What is the latest software/Hardware you installed?

7 Enter the recovery console (Steps 1 through 3).

8 Use the LISTSVC command to view all avail Win services and their status.

9 Find and service which may imply the related software/hardware installed (list the suspected services and their status - for recovery).

10 Disable those services by using the DISABLE <Service Name> command.

11 Try to restart the PC...

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Author

Posted by Nyree of Katharine Gibbs School - New York on June 28, 2004