How to resolve network card problem?

Question

I have a cable modem that the service provider has determined is running correctly. Unfortunatly after about two minutes my IP address drops off. The modem is working correctly, but the PC will not connect. We've tried various things such as IP renew and IP config. The system shows that the card is working properly. I even dumped my operating system and did a fresh install and still can't set up. The service provider said that I probably need a new net card because even though it's working properly sometimes they get quirky. Somehow I don't buy quirky as a solution. Currently I am using my laptop to connect. How can I fix my main PC?

Answer

This question was answered on October 20, 2004. Much of the information contained herein may have changed since posting.

Your service provider can be partially correct, since you can use your laptop to connect in the internet the cable modem is perfectly find so you dont need to replace it Try to borrow someone else Network Card and try it to your computer, before thinkin of buying a new one This kind of problem mostly occurs on Network card that is built-in to the motherboard

Note: Without prior knowledge of hardware and technical skills openning your CPU can be harmful to your system

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by gilbert of Katharine Gibbs School - New York on October 20, 2004