What is controller drivers?

Question

I purchased a Fuji S7000 digital camera, I load the CD, follow instructions, plug in camera, computer recognizes camera(new hardware found) The fine-pix should start but message, USB Mass Storage. An error occured during the installationof the device. Got new drivers from Fuji and support from them,same result. Went to Best Buy, same result. Dumped other photo software, same result.

Answer

This question was answered on October 24, 2004. Much of the information contained herein may have changed since posting.

To install USB 2.0 controller drivers

Before completing this procedure, determine if the USB 2.0 controller drivers you have on your computer are installed To determine this, do the following:

Open Computer Management

In the console tree, click Device Manager

Where?

Computer Management

System Tools

Device Manager

On the View menu, click Devices by type

In the details pane, click the plus sign to the left of Universal Serial Bus controllers

If the word "Enhanced" is included in any of the listed controllers, your computer has USB 2.0 controller drivers installed.

If you cannot find the word "Enhanced" in any of the listed controllers, perform the following procedure:

Stop using any USB devices (such as a printer or Web cam) except the mouse and keyboard

In the details pane, click the plus sign to the left of Other devices Then, under Other devices right-click Universal Serial Bus (USB) Controller, and then click Update Driver

Follow the steps in the Hardware Update Wizard to complete the procedure When you are finished, you might be prompted to restart your computer

Notes

To open Computer Management, click Start, and then click Control Panel Click Performance and Maintenance, click Administrative Tools, and then double-click Computer Management

If Universal Serial Bus (USB) Controller is not listed under Other devices, you cannot install a USB 2.0 driver To find out more about installing these drivers, contact the manufacturer of your computer

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by christopher of Katharine Gibbs School - New York on October 24, 2004