How to resolve crashes?

Question

My system will restart all on its own at no particular time or schedule. There are no error messages, it is just as if I manually restarted my computer, but I did not. This can happen several times within a 3 or 4 hour time frame. Any suggestions would be appreciated.

Thanks, John

Answer

This question was answered on October 20, 2004. Much of the information contained herein may have changed since posting.

Ever Tried Windows Update

To update your system files using Windows Update

In Windows XP Home Edition, you must be logged on as a computer administrator to install components or modify Automatic Updates settings In Windows XP Professional, you must be logged on as an administrator or a member of the Administrators group If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.

Windows Update is a catalog of items such as drivers, security fixes, critical updates, the latest Help files, and Internet products that you can download to keep your computer up-to-date.

Open Windows Update in Help and Support Center

On the Windows Update home page, click Scan for updates

Click Yes when prompted to install any required software or device drivers

Note

Windows Update scans your computer for outdated system files and lets you replace them with the most recent versions

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Author

Posted by gilbert of Katharine Gibbs School - New York on October 20, 2004