How to remove an infected file
I use safeworld antivirus protection. It has found a virus in a file and cannot isolate nor delete it. The virus is in C:\Program Files\Timesink\adgateway\tsadbot.exe and when I try to delete it manually I get a message that it cannot be deleted due to not enough space on disk or access denied. I have also tried to overwrite it with a copy of that file from another computer, but when I click on the file in the A:\ drive and press copy to the above address, the computer freezes up.
I am in the process of copying all my files to cd's (except the infected file) prior to any more files becoming infected. However, I need to find an answer to removing the infected file. Any suggestions would be appreciated.
Robert E. Caylor
This question was answered on October 28, 2004. Much of the information contained herein may have changed since posting.Contact the manufacturer of your anti softwarevirus , or visit the manufacturer's Web site, to see whether an update is available
If that does'nt work try installing other antivirus program like McAffee Antivirus.
Need Help with this Issue?
We help people with technology! It's what we do.
Schedule an Appointment with a location for help!
Posted by gilbert of Katharine Gibbs School - New York on October 28, 2004