How to remove an infected file

Question

I use safeworld antivirus protection. It has found a virus in a file and cannot isolate nor delete it. The virus is in C:\Program Files\Timesink\adgateway\tsadbot.exe and when I try to delete it manually I get a message that it cannot be deleted due to not enough space on disk or access denied. I have also tried to overwrite it with a copy of that file from another computer, but when I click on the file in the A:\ drive and press copy to the above address, the computer freezes up.

I am in the process of copying all my files to cd's (except the infected file) prior to any more files becoming infected. However, I need to find an answer to removing the infected file. Any suggestions would be appreciated.

Robert E. Caylor

(480) 820-5223

Answer

This question was answered on October 28, 2004. Much of the information contained herein may have changed since posting.

Contact the manufacturer of your anti softwarevirus , or visit the manufacturer's Web site, to see whether an update is available

If that does'nt work try installing other antivirus program like McAffee Antivirus.

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Author

Posted by gilbert of Katharine Gibbs School - New York on October 28, 2004