How to fix crashes?

Question

i have the same computer rebooting problem as everyone else...

i'll be in a mp3 browsing program, playing a game, looking through windows explorer, browsing the web, ANYTHING....and my computer reboots.

i turned off the thing that reboots ur computer when u get a system error. didnt fix it.

i checked my fans just now, and the cpu fan is on, but theres another fan on the board itself, and it says "Gigabyte AGP 8x" (i have a gigabyte board). it's not on...

i checked the wiring, it seems fine. looked for cracks, saw none.

this has been going on for a few weeks now....a bit ridiculous.

any ideas?

Answer

This question was answered on October 20, 2004. Much of the information contained herein may have changed since posting.

Update your System

To update your system files using Windows Update

In Windows XP Home Edition, you must be logged on as a computer administrator to install components or modify Automatic Updates settings In Windows XP Professional, you must be logged on as an administrator or a member of the Administrators group If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.

Windows Update is a catalog of items such as drivers, security fixes, critical updates, the latest Help files, and Internet products that you can download to keep your computer up-to-date.

Open Windows Update in Help and Support Center

On the Windows Update home page, click Scan for updates

Click Yes when prompted to install any required software or device drivers

Note

Windows Update scans your computer for outdated system files and lets you replace them with the most recent versions

If this does'nt help

Reinstall your Operating System

To repair your installation of Windows

Place the Windows XP CD in the CD-ROM or DVD-ROM drive

If the Windows CD displays the What would you like to do? menu, click Exit

Turn off your computer, wait ten seconds, and then turn your computer back on

If you are prompted to start your computer from the CD, do so

After Windows XP Setup starts, press ENTER to continue the setup process

Press ENTER to choose the option To set up Windows XP now, press ENTER Do not choose the Recovery Console option

Press F8 to accept the licensing agreement

At this point, the Setup program will search for previous installations of Windows XP If Setup does not find a previous installation of Windows XP, then you might have a hardware failure Click No, I still have a problem when I try to start Windows below, and then click Next to continue troubleshooting

If Setup does find a previous installation of Windows XP, then the following message will appear:

" If one of the following Windows XP installations is damaged, setup can try to repair it.

Use the up and down arrows to select an installation.

To repair the selected installation Press R.

To continue without repairing, Press Esc."

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Author

Posted by gilbert of Katharine Gibbs School - New York on October 20, 2004