What is searching for updates?


I was helping a friend with her Dell computer, two years old, P3, 128MB of RAM. She has never done the Windows Update thing but we couldn't update. It told us of a problem with Active X. I went to the related link, the knowledge base at Microsoft, and followed the directions about making changes to Active X under the Security tab. Didn't help. What are we overlooking that is keeping her machine from updating Windows XP. Also, all of a sudden she can't "buy online." At any website she goes to, if she purchases things and "adds them to cart," she's fine. But when she clicks "Check Out," she gets the dreaded "Page Cannot Be Displayed." She's using Juno, but it's browser is based on IE (she has version 6). I ran Ad-Aware and Reg Cleaner and virus protection. Any ideas?


This question was answered on October 24, 2004. Much of the information contained herein may have changed since posting.

As for the active X scripting you may need to down load all files to either a floopy or CD then install them from add remove programs options Active is not needed on all programs

you should definetely search for IE upates, IE is trouble waiting to happen And you should also defineltely install the windows service packs from microsoft.com

if your open for suggestions you should try the mozilla browser @ www.mozilla.rog, it's one of the best browsers in the world; it's secure, and protects against popups and adware.

i hope this helps,

good luck

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!


Posted by christopher of Katharine Gibbs School - New York on October 24, 2004