I cannot open my emails in outlook express but I can in my webmail

Question

I cannot open my emails in outlook express but I can in my webmail why?

Answer

This question was answered on November 3, 2004. Much of the information contained herein may have changed since posting.

2 Check your e-mail account settings

On the Tools menu, click Accounts

Select the e-mail account, and then click Properties

On the Servers, Connection, and Advanced tabs, check the settings against those given to you by your Internet service provider (ISP)

If your settings match the ISP information, contact your ISP to verify that you have the correct information and that the ISP servers are operating correctly Also, make sure your ISP server supports PPP, SMTP, and POP3 or IMAP protocols.

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Author

Posted by christopher of Katharine Gibbs School - New York on November 3, 2004