What is software compatibility?

Question

I have Zone Alarm and Mail Washer installed on a Windows XP home setup. When I log onto internet via Internet Explorer some pages do not show all the pictures. If I log on via Mozilla Firefox all the pictures are displayed.

Any ideas as to why?

ken

Answer

This question was answered on October 31, 2004. Much of the information contained herein may have changed since posting.

You may need to either install a java applet or active x applet:

To update ActiveX add-ons

Open Internet Explorer

On the Tools menu, click Manage Add-ons

In the Show box, click the arrow and select Add-ons that have been used by Internet Explorer

In the list of add-ons, click the add-on you want to update, and then click Update ActiveX

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Author

Posted by christopher of Katharine Gibbs School - New York on October 31, 2004