How to reinstall Windows XP?
Hi the computer boots up in english, until it gets to the welcome screen, then displays unknown symbols like squares not a language, this also affects any software ie word excel and the control panel is also corrupt, if you put a cd rom in to the drive it also loads corrupt, as do the programs in the start menu, I have tried use restore but no luck, could you help with a solution.
Even in safe mode it has the same problem.
The computer has been working fine until now.
This question was answered on October 20, 2004. Much of the information contained herein may have changed since posting.Try reinstalling your Operating System
Place the Windows XP CD in the CD-ROM or DVD-ROM drive
If the Windows CD displays the What would you like to do? menu, click Exit
Turn off your computer, wait ten seconds, and then turn your computer back on
If you are prompted to start your computer from the CD, do so
After Windows XP Setup starts, press ENTER to continue the setup process
Press ENTER to choose the option To set up Windows XP now, press ENTER Do not choose the Recovery Console option
Press F8 to accept the licensing agreement
At this point, the Setup program will search for previous installations of Windows XP If Setup does not find a previous installation of Windows XP, then you might have a hardware failure Click No, I still have a problem when I try to start Windows below, and then click Next to continue troubleshooting
If Setup does find a previous installation of Windows XP, then the following message will appear:
" If one of the following Windows XP installations is damaged, setup can try to repair it.
Use the up and down arrows to select an installation.
To repair the selected installation Press R.
To continue without repairing, Press Esc."
Choose the appropriate installation of Windows XP, and then press R to attempt to repair it
Follow the remaining directions on your screen
You might need to change the boot drive sequence in your BIOS settings in order to successfully start your computer from the Windows CD Contact the manufacturer of your computer, or see your manufacturer's documentation, for more information
If you are unable to start your computer from the Windows XP CD, then you might have a CD-ROM or DVD-ROM drive failure or other hardware failure
Need Help with this Issue?
We help people with technology! It's what we do.
Schedule an Appointment with a location for help!
Posted by gilbert of Katharine Gibbs School - New York on October 20, 2004