My DSL are losing connections.

Question

I have DSL and for some reason I keep losing connections activity. There are 4 lights that should be lite up whe online, but for some reason the activity light stops blinking almost all the time and I have to turn of the DSL box and restart it in order to get back online. Should this be happening with DSL? I've constantly checked the connections, I've even reinstalled the DSL and this continues to happen. Please help me to fix this problem.

Answer

This question was answered on August 1, 2004. Much of the information contained herein may have changed since posting.

If you are losing your connection after one to four hours, what you are encountering is the service limitations are based on standardized home computer usage PeoplePC's ISP service is designed for private, home use They do not support business use because they are not configured to provide 24-hour continuous modem service Typically PeoplePC users will connect to the Internet for about one hour If your are staying online for as long as three or four hours, you are utilizing their service more heavily than 95% o their customers Unlimited Internet service means that you have the option to connect to the service at any time It does not mean that you will be able to stay connected for an unlimited period Even DSL, cable-modem, and T-1 Internet connections experience service interruptions at unpredictable times It is the very nature of the electro-communication medium that the connection is not a permanent

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Author

Posted by Shamsul of Katharine Gibbs School - New York on August 1, 2004