Keeps booting into options menu


When i boot up the computer after the first bios screen i get a window saying last time the computer was restarted it did not shut down or was restated propely but it was and then it gives me the options to start in

safe mode

safe mode with network

safe mode with command promt

or start last know start up

or windows normally

and what ever option i get it always crashes at the same point or on a load up file

can u please help


This question was answered on August 3, 2004. Much of the information contained herein may have changed since posting.

The best thing to do is to repair reinstall windows xp from the cd-rom here how.

1 Insert your original Windows XP CD You still have the CD, right?

2 Restart your computer, and, when prompted, press any key to boot off the CD.

3 You'll get to a screen that talks about the recovery console Skip that, and proceed like you're going to install windows again Don't worry, you're not going to lose anything.

4 After the license agreement, you'll get a screen that lists the partitions on your hard drive There should be only one If there's more than one, choose the one that you know has windows on it, or choose the largest one Then, if memory serves correct, you're to press enter to install windows to the partition (that's NOT what we want) or to press 'R' to repair That's what we want.

5 Follow the rest of the directions.

if you dont want to reinstall repair winxp try using the recovery console and run

sfc /scannow

That's the system file checker, it verifies all files and replaces any with errors.

I hope that helps Good Luck.

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!


Posted by robert of Katharine Gibbs School - New York on August 3, 2004