Print queue not clearing after printing documents?

Question

My print queue is not clearing after I print documents. The "Keep Documents After Printed" checkbox is not checked and it still keeps the documents. What can I do?

Answer

This question was answered on August 5, 2004. Much of the information contained herein may have changed since posting.

This problem could be fixed in the property windows of your printer, you should do this:

In the printers windows right click to your default printer and click property

In the property windows of your default printer, select the advanced tab

In the advanced tab deselect the box for KEEPS PRINTED DOCUMENTS

Click Apply and Ok to save the changes

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by Stanley of Katharine Gibbs School - New York on August 5, 2004