How resolve startup problems?

When i boot up the computer after the first bios screen i get a window saying last time the computer was restarted it did not shut down or was restated propely but it was and then it gives me the options to start in

safe mode

safe mode with network

safe mode with command promt

or start last know start up

or windows normally

and what ever option i get it always crashes at the same point or on a load up file

also i was never giving a xp cd

can u please help

This question was answered on October 20, 2004. Much of the information contained herein may have changed since posting.

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NOTE: You need the installation CD in order to do this steps

Running Windows Setup from the Windows CD can often repair a damaged Windows installation.

To repair your installation of Windows

Place the Windows XP CD in the CD-ROM or DVD-ROM drive

If the Windows CD displays the What would you like to do? menu, click Exit

Turn off your computer, wait ten seconds, and then turn your computer back on

If you are prompted to start your computer from the CD, do so

After Windows XP Setup starts, press ENTER to continue the setup process

Press ENTER to choose the option To set up Windows XP now, press ENTER Do not choose the Recovery Console option

Press F8 to accept the licensing agreement

At this point, the Setup program will search for previous installations of Windows XP If Setup does not find a previous installation of Windows XP, then you might have a hardware failure Click No, I still have a problem when I try to start Windows below, and then click Next to continue troubleshooting

If Setup does find a previous installation of Windows XP, then the following message will appear:

" If one of the following Windows XP installations is damaged, setup can try to repair it.

Use the up and down arrows to select an installation.

To repair the selected installation Press R.

To continue without repairing, Press Esc."

Choose the appropriate installation of Windows XP, and then press R to attempt to repair it

Follow the remaining directions on your screen

Notes

You might need to change the boot drive sequence in your BIOS settings in order to successfully start your computer from the Windows CD Contact the manufacturer of your computer, or see your manufacturer's documentation, for more information

If you are unable to start your computer from the Windows XP CD, then you might have a CD-ROM or DVD-ROM drive failure or other hardware failure

About the author

Posted by gilbert of Katharine Gibbs School - New York on October 20, 2004

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