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Why is it that when i click on a link, a new window appears but nothing happenes it stays blank?

Posted By : julie of Katharine Gibbs School - New York on October 13, 2004

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When on the internet, and I click on a link, a new window appears, but it does not progress any further.

If I leave my cursor on the link and type in the URL in the address bar, it works fine.

I have left questions here before, but never received a reply. Would you please advise if it's possible that I am not receiving replies??

Thanks very much.

Tony Begley.

This question was answered on October 13, 2004. Much of the information contained herein may have changed since posting.


There have been several instances where using regsrv32 does not solve the problem with hyperlinks not working.

In this case try:

Open Internet Explorer

Go to Tools / Internet Options

Click on the Programs tab

Click on the Reset Web Settings button

If you click on a hyperlink in a web page and only a blank window appears,

Go to Start / Run

Then enter regsvr32 urlmon.dll

Click Ok when finished

If that single change does not resolve the problem, repeat the process by running regsrv32 with the

following dll files

Shdocvw.dll

Msjava.dll

Actxprxy.dll

Oleaut32.dll

Mshtml.dll

Browseui.dll

Shell32.dll (Windows XP and Windows 2000 only)

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Posted by julie of Katharine Gibbs School - New York on October 13, 2004

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