Why can I check my email then get off and can't get back on the net without restarting my computer?


I can connect to the internet and check my email then I get off and can't get back on the net without restarting my computer. If I try to surf the net it goes to page can't be displayed.

Sometimes it lets me click two or four times before it does it.

any help would be appriciated


This question was answered on October 13, 2004. Much of the information contained herein may have changed since posting.

There have been several instances where using regsrv32 does not solve the problem with hyperlinks not working.

In this case try:

Open Internet Explorer

Go to Tools / Internet Options

Click on the Programs tab

Click on the Reset Web Settings button

If you click on a hyperlink in a web page and only a blank window appears,

Go to Start / Run

Then enter regsvr32 urlmon.dll

Click Ok when finished

If that single change does not resolve the problem, repeat the process by running regsrv32 with the following dll files







Shell32.dll (Windows XP and Windows 2000 only)

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Posted by julie of Katharine Gibbs School - New York on October 13, 2004