Why my Windows 2000 will not go to the desktop?

Question

My son is running Windows 2000 and it will not start up properly. It hangs at the hourglass and will not go to the desktop. It just sits there. Can you help?

Answer

This question was answered on October 12, 2004. Much of the information contained herein may have changed since posting.

The problem could be a simple one First turn off the power, make sure that there are no loose cables, switches, stuck keys on the keyboard, or a wall outlet switch turned off and the restart your PC If this did not work The problem could be that there is a missing or corrupt registry.

In which case you will have to do the following

Boot from the Windows 2000 CD From the Windows setup menu, select “to repair a windows 2000 installation.” The Windows 2000 repair window opens, type C to select the Recovery Console Use the Recovery Console to restore the registry to its state at the end of the installation process.

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Author

Posted by julie of Katharine Gibbs School - New York on October 12, 2004