Why can’t I browse the Internet?

my internet connects when i try to open it but the actual window won't. it asks if i want to 'open or save' the file to my computer, no matter what page i try to start at. it connects to bellsouth, but i cannot get the window to open up.

This question was answered on October 25, 2004. Much of the information contained herein may have changed since posting.

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You keep getting this Bellsouth page because one of the IE files is corrupted or missing Try repairing the IE file by doing the following;

1 Go to the Control Panel

2 Open up Add/Remove Programs

3 Select Microsoft Internet Explorer 5 and Internet Tools

4 Click the Add/Remove button

5 Check Repair Internet Explorer

6 Click on the OK button

Once you have done the above go do the following to set a home page Like MSN.com or Yahoo.com

1 Click tools

2 Internet Options

3 Under Home Page, In the box next to Address Type: www.MSN.com or Yahoo.com.

Then try to browse the problem should be solved.

About the author

Posted by julie of Katharine Gibbs School - New York on October 25, 2004

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