What is error 0x800cccoe?

Question

In otulook express6 I can send emails but canot receive them, I keep getting error 0x800cccoe

it has been like this since 1/10/04. When first going ot to emails it says receiving mail then almost immediately goes to error, please can you help

Sylvia

Answer

This question was answered on October 18, 2004. Much of the information contained herein may have changed since posting.

To resolve this problem, try changing the SMTP server for your email account to use the MSN SMTP server Follow the instructions below.

1 In Outlook Express, click "Accounts" on the "Tools" menu.

2 Click the "Mail" tab, select the account that you want to change, and then click the Properties button.

3 Click the "Servers" tab.

4 Under "Server Information", delete the entry that is in the "Outgoing mail(SMTP)" box, and then type - smtp.email.msn.com.

5 Under "Outgoing Mail Server", click to select the "My server requires authentication" check box, and then click the "Settings" button.

6 Under "Logon Information", click "Log on using".

7 In the "Account name" box, type your MSN Member ID (everything before the at sign (@) of your MSN email address

8 In the "Password" box, type your MSN account password.

9 Click to select the "Log on using Secure Password Authentication" check box.

10 Click "OK" to close the "Outgoing Mail Server" dialog box.

11 Click "OK" to close the <Mail Account> Properties dialog box.

12 Click Close.

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Author

Posted by Henry of Katharine Gibbs School - New York on October 18, 2004