How to fix shutdown problems

Question

Lately I cannot shut my pc off.When it reaches the point where the notice tells me yhat windows is shutting down ,it just never does,no matter how long I wait[even all day]

I must then shut it off by using the power button,and I,m worried that this might not be good for my pc. Please if you can help me ,keep your answer as simle as possible I,m a what might be called a novice at this computer stuff,also a very senior citizen. THANK YOU Larry K

Answer

This question was answered on October 18, 2004. Much of the information contained herein may have changed since posting.

Try using System Restore to undo recent changes to your computer

If changes to hardware, software, or settings have left your computer in an unstable

state, you can use System Restore to undo the changes made to your computer This might

solve the problem.

System Restore is a component of Windows XP Professional that you can use to restore your

computer to a previous state, if a problem occurs, without losing your personal data

files (such as Microsoft Word documents, browsing history, drawings, favorites, or

e-mail) System Restore monitors changes to the system and some application files, and it

automatically creates easily identified restore points These restore points allow you to

revert the system to a previous time They are created daily and at the time of

significant system events (such as when an application or driver is installed) You can

also create and name your own restore points at any time

There are three methods that you can use to access System Restore functionality.

*You can access the System Restore Wizard through the Start menu To access the System

Restore Wizard, click Start, point to Programs, point to Accessories, point to System

Tools, and then click System Restore.

*You can access System Restore through Control Panel To open the System Restore Wizard,

click Start, point to Settings, click Control Panel, and then double-click System Click

the System Restore tab, and then click Learn more about System Restore In Help and

Support, click Performance and Maintenance, click Using System Restore to undo changes,

and then click Run the System Restore Wizard.

*You can access System Restore through Help and Support Center To access the System

Restore Wizard, click Start, and then click Help and Support Click Performance and

Maintenance, click Using System Restore to undo changes, and then click Run the System

Restore Wizard

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Author

Posted by gilbert of Katharine Gibbs School - New York on October 18, 2004