Have you Check if the TCP/IP is installed?

Question

I just installed a new HD in a friends computer and reformatted the drive. I also installed a CDRW and a DVD/CDROM combo. I installed all needed software except the for the internet. I installed the Windows 98 installation disk that originally came with the computer. I tested it and everything worked great, UNTIL...................

Although she has been using the same internet service for awhile, when I tried to install the software for her Cox internet service and receive the following error:

Cannot find the file winipcfg or one of it's components. Make sure the path and file name are correct and that all required libraries are available.

I have looked on the internet for resolutions and have also done some reading and can't come up with a fix.

Do you have any ideas as to what I need to do at this point?

Thank you for any help you can lend.

Sincerely,

Kristine

Answer

This question was answered on November 13, 2004. Much of the information contained herein may have changed since posting.

First check the properties for my local area network if there is one and then check the protocols that were installed when you first intalled the OS.

I you have any missing protocol like TCP/IP then you would have to reinstall it which is the best option you could reinstall it by selecting the protocols properties and then selecting uninstall, after the you should install it again, you may be asked for the Win 98 installation disk.

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Author

Posted by Jerry of Katharine Gibbs School - New York on November 13, 2004