How do I get rid of a virus?

Question

I have a virus on my Dell laptop. It is in my task manager file and ina sound file. It is called backdoor-cjy, Is ther any way to get rid of it without having to completley reload all of my software? I have used several adware sorces with no luck. I have Mcafee virus protection but it cannot remove the virus.

Thanks

Dennis L. Chamberlain

Answer

This question was answered on October 26, 2004. Much of the information contained herein may have changed since posting.

Ok, your antivirus software should be run from a clean boot Using a startup diskette (or CD-ROM) is the best solution Boot from a clean startup disk and then run the antivirus software.

Good Luck!

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Author

Posted by julie of Katharine Gibbs School - New York on October 26, 2004