Why does my Internet disconnect when I’m typing?

Question

I have msn internet service. I am very slow at typing and often if I try to type a response I will get a message that I will be disconnected from the system (the 'stay online?' question.) in what seems to be an ever decreasing interval of time. It also seems that if I am online, and have to leave for a while, I am disconnected due to inactivity in what seems like 20 minutes or less. In the past it seemed like this would not occur unless you were inactive for 45-60 minutes.

Is it now common to be disconnected after such a short period of time? Is it possible to extend the time frame before I am disconnected due to inactivity in order to accomodate a 'keyboard challenged' individual such as myself? How do I acomplish this?

Thank you for your time and interest in this matter.

Regards,

Roger

PS- While typing this the 'You will be disconnected in 30 seconds' window popped up.

Answer

This question was answered on October 26, 2004. Much of the information contained herein may have changed since posting.

The reason this happens is because you have the timer to be idle and you have to disable it

Do the following steps and that should take care of your problem.

1 From the Start menu, click Settings, and choose Control Panel

2 Double-click the Internet icon.

3 Click on the Connection tab

4 Click the Settings.. button.

5 Uncheck the box next to Disconnect if idle for

6 Click the OK button.

The idle timer in Internet Explorer is now disabled

Need Help with this Issue?

We help people with technology! It's what we do.
Schedule an Appointment with a location for help!

Author

Posted by julie of Katharine Gibbs School - New York on October 26, 2004