How can I remove this auto-reply?


I have an auto-reply on 1 of my email accounts thru cox cable. I have Outlook Express.

The auto-reply only occurs on 1 of the accounts and I have no message rules. I have sent numerous messages to Cox to no avail. How can I remove this auto-reply, anytime someone responds to one of my emails they get an auto-reply saying "please remove from mailing list."


This question was answered on October 27, 2004. Much of the information contained herein may have changed since posting.

How to Turn a Rule On or Off

1 On the Tools menu, click Out of Office Assistant.

2 In the These rules will be applied to incoming messages while you are out of the office box, click to select or click to clear the check box next to the rule that you want to turn on or off.

How Rules Are Applied

Rules are applied in the order in which they appear, going from top to bottom, in the list of rules in the Out of Office Assistant box.

If you select more than one condition in the Edit Rule box, only messages that meet all of the conditions have the rule applied to them For example, if you specify "Bob Green" as the sender (condition), and "Marketing Meeting" (condition) in the Subject box, the rule only applies to messages that meet both conditions.

If you set multiple conditions in one rule, messages that meet any of the conditions in the rule are found For example, if you specify "Bob Green; Jeffrey Weems," in the From box, the rule applies to messages from either Bob Green or Jeffrey Weems

To specify that a rule must be the last one applied, click to select the Do not process subsequent rules check box (in the Add Rule or Edit Rule dialog box)

When you specify an action for a rule and the action cannot be performed, an error message appears with an "X" next to the rule To fix the error, click Edit Rule, and then make any necessary changes


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Posted by julie of Katharine Gibbs School - New York on October 27, 2004