After changing color cartridge printer does not work

Question

Cant get HP psc 2110 all in one to copy. Will prinit from comuter. Just changed color cartrige when malfuncioned. Copied in B and W before installing new color c. Did the calibration thing 3 or 4 times, still no copy. Just shows busy. Turned off and on, several times. still no copy. Called HP and it is a month over warrenty and they want 30 to help, So didn't do that. Can you help?

Thank You.

Sandy B.

Answer

This question was answered on October 29, 2004. Much of the information contained herein may have changed since posting.

Is the printer port set correctly?

Make sure that you are printing to the correct port or shared printer path.

To verify which port that you are using for a local printer

Click Start, click Control Panel, click Printers and Other Hardware, and then click

Printers and Faxes

Right-click the printer that you want to use, and then click Properties

On the Ports tab, in the Print to the following ports list, click the correct port.

The most common printer port setting is LPT1 However, some printers require a different

port To determine which port your printer should use, see your printer documentation

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Do you have at least 120 MB of free space on your hard disk?

Click Investigate to have the troubleshooter detect this for you This might take several

minutes

Your computer uses disk space in the process of sending information to the printer You

can have trouble printing if you have less than 120 megabytes (MB) of free space on the

hard disk where Windows is installed.

To determine the amount of free space on your hard disk

Click Start, and then click My Computer

Right-click the icon of the hard disk on which Windows is installed, and then click

Properties.

The General tab shows the total amount of free space on your hard disk 1 gigabyte (GB)

of space=1024 MB

To make more space available

Do one or more of the following:

Empty the Recycle Bin

Use the Disk Cleanup tool to free disk space

To free disk space with the Disk Cleanup tool

Click Start, point to All Programs, point to Accessories, point to System Tools, and then

click Disk Cleanup

In Drives, click your hard disk, and then click OK

In Files to delete, select one or more of the options

You can also click the More Options tab to see other options for freeing disk space

Delete any documents or data files that you do not need, or move them to another location

for archiving

Use Add/Remove Programs to remove any programs that you do not need

To remove a program

Open Add or Remove Programs in Control Panel

Click the program you want to remove, and then click Change/Remove

Click Yes to remove the program

Note

To open Add or Remove Programs, click Start, click Control Panel, and then click Add or

Remove Programs.

After you make more space available, try to print your document again.

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Do you need to change your spooler settings?

When you print, information is usually written to a file on your hard disk before it is

sent to the printer This process, which is called print spooling, allows you to continue

using your programs while the document prints.

Print spooling is usually faster than printing directly to your printer However, if you

are low on disk space, turning off print spooling might increase printing speed.

Note

With print spooling turned off you must wait for your file to finish printing before you

can perform other tasks in the program you are printing from

To check or change spooler settings

Click Start, click Control Panel, click Printers and Other Hardware, and then click

Printers and Faxes

Double-click the printer you are trying to use The print queue for that printer is

displayed If any documents appear in the print queue, on the Print menu, click Cancel

All Documents, and then click OK

Right-click the printer that you want to use, and then click Properties

Click the Advanced tab.

If Spool print documents so program finishes printing faster is selected, print spooling

is turned on

If Print directly to the printer is selected, print spooling is turned off, and you are

printing directly to the printer

Change the setting to see whether this speeds printing.

To change the setting, click the option you want

Notes

If you are printing to a network printer, you might not be able to change your spooler

settings

For some printers, the printing speed can be much slower when printing graphics than when

printing text

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Delete and reinstall your printer and printer driver

Click Start, click Control Panel, click Printers and Other Hardware, and then click

Printers and Faxes

Right-click your printer, click Delete, and then click Yes

Close the document that you are trying to print, and close the program that you are

trying to print from

Close any printer properties windows that are open, including the print queue window

Leave the Printers and Faxes window open

On the File menu, click Server Properties, and then click the Drivers tab

Under Installed printer drivers, click the driver for your printer, click Remove, and

then click Yes.

If you are unable to remove the driver, try the following:

Close all open programs, and then try to delete the driver

Restart your computer, and then try to delete the driver

If you still cannot delete the driver, contact your network administrator or a computer

support professional for more assistance

If more than one driver is installed for your printer, repeat step 5 for each driver

Click Close to close the Print Server Properties window

In Printers and Faxes, double-click Add Printer, and then follow the instructions on the

screen to reinstall your printer Your printer driver will be reinstalled as part of this

process

Note

If you are using a network printer, you might not be able to change your printer driver

and settings Contact your network administrator for assistance

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Author

Posted by gilbert of Katharine Gibbs School - New York on October 29, 2004