Why can't I download windows updates?

I run Windows XP Pro at home, My Log in is an administrator account. however when running windows updates I am told that I do not have administrative rights. When I do a safe mode start up and log in as the administrator account the update process stops and I get an error message. I am also not able to do recovery and system restore operations either. Is it possible that I accidentally set something wrong inside my account policys within the adminstrative tools? I have checked and my account is listed as an administrator account.

Any ideas??

Thanks

Chris J.

[email protected]

This question was answered on November 2, 2004. Much of the information contained herein may have changed since posting.

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Lift All Update Restrictions by downloading and running this regfile For Permission issues read this article

To get the updates to re-appear and/or to be listed as available again Go to Start/Run/CMD and type in:

del /q "%SystemRoot%\System32\Catroot2\Edb.log Then try again

Can't download any updates and/or you receive an error message: Go to Start/Run and type in: regsvr32 wintrust.dll If that doesn't help: Go to Start/Run and type in CMD At the command prompt, type the following commands, pressing ENTER after each line:

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Or run this script, then try the install again

Correct the Cryptographic Service Error Message

Another issue: When you use the Windows Update scan feature, the scan quickly reaches 100%, and then displays the "There are no updates available at this time" message To correct this:

Verify that your computer's date and time are accurate and that the Internet Explorer language option is not empty.

To check the language setting in Internet Explorer:

1 Click "Tools" and then choose "Internet Options"

2 Click the "Languages" button

3 Make sure at least one language is listed in the "Language Options" dialog.

If the above hasn't helped: Go to Internet Explorer/Tools/Internet Options/Connections/Lan Settings and uncheck: Automatically detect settings

Below are some other things you can try:

Windows Update Site Lists Updates That You Already Installed http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q319109

Troubleshooting Windows Update Issues http://v4.windowsupdate.microsoft.com/troubleshoot/

Errors Occur When You Try to Install Updates from the Windows Update Web Site http://support.microsoft.com/?kbid=817753

Troubleshooting Windows Update Issues: http://www.kellys-korner-xp.com/xp_u.htm#update

Windows Update Restriction Error (Network) Line 28 http://www.kellys-korner-xp.com/xp_tweaks.htm

Windows Update Greyed Out - Restore (Line 179) http://www.kellys-korner-xp.com/xp_tweaks.htm

About the author

Posted by julie of Katharine Gibbs School - New York on November 2, 2004

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