Why can't I download windows updates?
I run Windows XP Pro at home, My Log in is an administrator account. however when running windows updates I am told that I do not have administrative rights. When I do a safe mode start up and log in as the administrator account the update process stops and I get an error message. I am also not able to do recovery and system restore operations either. Is it possible that I accidentally set something wrong inside my account policys within the adminstrative tools? I have checked and my account is listed as an administrator account.
This question was answered on November 2, 2004. Much of the information contained herein may have changed since posting.Lift All Update Restrictions by downloading and running this regfile For Permission issues read this article
To get the updates to re-appear and/or to be listed as available again Go to Start/Run/CMD and type in:
del /q "%SytemRoot%\Sstem32\Catroot2\Edb.log Then try again
Can't download any updates and/or you receive an error message: Go to Start/Run and type in: regsvr32 wintrust.dll If that doesn't help: Go to Start/Run and type in CMD At the command prompt, type the following commands, pressing ENTER after each line:
net stop cryptsvc
ren %sytemroot%\sstem32\catroot2 oldcatroot2
net start cryptsvc
Or run this script, then try the install again
Correct the Cryptographic Service Error Message
Another issue: When you use the Windows Update scan feature, the scan quickly reaches 100%, nd then displays the "There are no updates available at this time" message To correct this:
Verify that your computer's date and time are accurate and that the Internet Explorer language option is not empty.
To check the language setting in Internet Explorer:
1 Click "Tools" and then choose "Internet Options"
2 Click the "Languages" button
3 Make sure at least one language is listed in the "Language Options" dialog.
If the above hasn't helped: Go to Internet Explorer/Tools/Internet Options/Connections/Lan Settings and uncheck: Automatically detect settings
Below are some other things you can try:
Windows Update Site Lists Updates That You Already Installed http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q319109
Troubleshooting Windows Update Issues http://v4.windowsupdate.microsoft.com/troubleshoot/
Errors Occur When You Try to Install Updates from the Windows Update Web Site http://support.microsoft.com/?kbid=817753
Troubleshooting Windows Update Issues: http://www.kellys-korner-xp.com/xp_u.htm#update
Windows Update Restriction Error (Network) Line 28 http://www.kellys-korner-xp.com/xp_tweaks.htm
Windows Update Greyed Out - Restore (Line 179) http://www.kellys-korner-xp.com/xp_tweaks.htm
Need Help with this Issue?
We help people with technology! It's what we do.
Schedule an Appointment with a location for help!
Posted by julie of Katharine Gibbs School - New York on November 2, 2004