How to resolve startup problems?

Question

I shut my computer down one night and tried to log on in the morning , it goes to the windows administrator page for my password and takes it and logs on and the second that it does it instantly signs off saying logging off saving settings with that little sound windows xp does when it signs off? I have tried to log on 50 times and all it does is the same thing

Any ideas?

thanks

Laura-Lee

Answer

This question was answered on November 4, 2004. Much of the information contained herein may have changed since posting.

Start your computer in safe mode

1 Start your computer

2 While your computer is starting, press and hold down the F8 key until the Startup Menu

appears.

3 Use the UP ARROW and DOWN ARROW keys to select Safe Mode, and then press ENTER.

In safe mode, you have access to only basic files and drivers (mouse, monitor, keyboard,

mass storage, base video, default system services, and no network connections).

Then run Scandisk, then restart your computer.

If this does'nt work try this:

Repair your installation of Windows

Place the Windows XP CD in the CD-ROM or DVD-ROM drive

If the Windows CD displays the What would you like to do? menu, click Exit

Turn off your computer, wait ten seconds, and then turn your computer back on

If you are prompted to start your computer from the CD, do so

After Windows XP Setup starts, press ENTER to continue the setup process

Press ENTER to choose the option To set up Windows XP now, press ENTER Do not choose the Recovery Console option

Press F8 to accept the licensing agreement

At this point, the Setup program will search for previous installations of Windows XP If Setup does not find a previous installation of Windows XP, then you might have a hardware failure Click No, I still have a problem when I try to start Windows below, and then click Next to continue troubleshooting

If Setup does find a previous installation of Windows XP, then the following message will appear:

" If one of the following Windows XP installations is damaged, setup can try to repair it.

Use the up and down arrows to select an installation.

To repair the selected installation Press R.

To continue without repairing, Press Esc."

Choose the appropriate installation of Windows XP, and then press R to attempt to repair it

Follow the remaining directions on your screen

Notes

You might need to change the boot drive sequence in your BIOS settings in order to successfully start your computer from the Windows CD Contact the manufacturer of your computer, or see your manufacturer's documentation, for more information

If you are unable to start your computer from the Windows XP CD, then you might have a CD-ROM or DVD-ROM drive failure or other hardware failure

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Author

Posted by gilbert of Katharine Gibbs School - New York on November 4, 2004