How to protect yourself from trojans?

Question

I have a trojan horse BackDoor.agent.2.h located in C:\system volume Information\-restore{0D398E6E-37A4-4381-af4a-2406EF63F1E7}RP504\A0106713.exe. how can i delete it

Answer

This question was answered on November 5, 2004. Much of the information contained herein may have changed since posting.

Install a AVG Antivirus software Software.

1 At the AVG site, download the "New Removal Tool" dated July 19, 2004 It's the one with

BackDoor.Agent in the list of fixes.

2 Change the filename from vcleaner.exe to something else Gogetum.exe or badtrojan.exe or whatever.exe.

3 Right-click on "My Computer," select Properties, and disable all system restore functions (you'll need to reboot, but make sure you have Sygate Personal Firewall running first) 4 Download and install Sygate Personal Firewall

5 Reboot in Safe Mode Execute the removal tool (formerly vcleaner.exe)

When I ran it, it churned through the directories and iced BackDoor.Agent.2.H.

6 Regular reboot Set Sygate to block all (or, at the very least, designate the firewall to deny all unknown connections).

7 Run a full scan with AVG The trojan should be removable or healable with this scan 8 Repeat to step three, this time activating the system restore

9 Reboot

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Author

Posted by gilbert of Katharine Gibbs School - New York on November 5, 2004